Business Process Automation and Control


Business Process Software


We have worked with Churchfield Home Services over the past two years assisting them to deliver on their vision of an end-to-end business process supported by software automation and mobile technology to deliver a quality service to customers and create significant administration efficiency.





The Q|Smart (QSmart) project is an ongoing development with business process optimisation and extention to include additional task work flows and processes.



Software Modules include


  • Sales Lead Management
  • Project Assignment
  • Mobile Field Surveying
  • Automated Quotation Production
  • Mobile Field Reporting
  • Mobile Field Project Scheduling
  • Mobile Field Project Management
  • Mobile Field Auditing
  • End-to-End Project Managment
  • Electronic payment integration
  • Staged Payments Management
  • Sales Commission Management




We searched high and low for an off-the-shelf software product we could use to bring together our manual and semi-manual business processes into a coherent system to support our business growth ambitions. In all cases, from the top level ERP systems down to more rudimentary BPM solutions we felt that we would have to alter how we did things just to fit into the models supported by their software, and we experienced strong kick-back and/or high costs on any custom development. Fortunately for us, I had engaged Jeremiah and his team on another project and saw their capability and therefore decided to build from the ground up. Tackling first the simplest automation issues, we build module by module to now having a core BPM solution in place that has transformed how we do business. It was a tough decision to make, but the risk was worth it, and as each module came online huge efficiency benefit accrued. Obviously it is still a work in progress, but we have a partner in Jeremiah and his team that facilitates us fully and provides the level of responsive development and support that we need.

Services Provided 


Strategy and Data

Business Analysis
User Journey Mapping
Rapid Prototyping
Specification Definition



Information Architecture
User Testing


Unique, scalable, custom architecture
Complex database design
Business and system integration
PCI Compliance



Resonsive Layouts (Mobile)
User Testing


Project Management

Dedicated project team
Ongoing support and optimisation
Ongoing MVP development